ONLINE PRIVACY POLICY AGREEMENT

Effective Date: January 1, 2025

Refrix Appliance Repair ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.refrixappliancerepair.com.

1. Information We Collect

We collect the following information:

  • Voluntarily provided information which may include your name, address, email address, billing and/or credit card information etc. which may be used when you purchase products and/or services and to deliver the services you have requested.
  • Non-Personal Information: Information about your device, browsing activity, and interaction with our website collected through cookies or similar technologies. Refrix Appliance Repair LLC uses various third-party social media features including but not limited to https://www.facebook.com/refrixappliancerepair and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within Top Refrix Appliance Repair LLC.

The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide customer support.
  • Improve our website's functionality and user experience.
  • Comply with legal obligations, as applicable.

3. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can manage or disable cookies through your browser settings; however, this may affect website functionality.

4. Sharing of Information

We value your privacy and do not sell personal information. We do not share, sell, or rent your personal information to third parties.

5. Your Rights

Depending on your location, you may have the following rights:

  • Access and Correction: Request access to or correction of your personal data.
  • Data Deletion: Request the deletion of your personal data, where applicable.

To exercise these rights, please contact us using the details below.

6. Legal Compliance

We comply with applicable privacy laws, including:

  • General Data Protection Regulation (GDPR) for European Union residents.
  • California Consumer Privacy Act (CCPA) for California residents.

Refrix Appliance Repair LLC's operations are located in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.

7. Children’s Privacy

Our services are not directed to children under the age of (13). We do not knowingly collect personal information from children. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

8. Updates to This Privacy Policy

We may update this policy periodically. The updated policy will be posted on this page with the effective date.

9. Security

Refrix Appliance Repair LLC takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g. credit card information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage.

10. Acceptance of Terms

By using this website, you are hereby accepting the terms and conditions stipulated within this Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following proper notification or the posting of any updates or changes to our terms and conditions, shall mean that you agree and accept such changes.

11. Accessibility

Refrix Appliance Repair LLC is committed to ensuring that our website is accessible to all users, including individuals with disabilities. If you encounter any difficulties in accessing our website, please contact us.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Phone: (770)906-5538
  • Email: refrixappliancerepair@gmail.com